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Don't forget to ALWAYS thank your donors with a letter or note card to acknowledge the donor and their gift.

Why you need to send thank-you letters

Focus group research constantly turns up comments like the following:

"I sent them some money but I never even got a thank-you"

"The thing that burns me up is getting a thank-you about two months after I send a check - after they've already asked for more money."

Why? Because so many charities do not send thank you gifts to acknowledge donors and their contributions.

The average response time for a donor to receive a thank-you - if they do at all - is FIVE TO SEVEN WEEKS. This is pathetic.

Charities that cut costs by refraining from mailing thank-yous - or by sending such cut-rate items as preprinted postcards that are not personalized are missing the boat. It's not simply enough to send a thank-you, it must be sent quickly and it must be personalized.

Here is a list of why you need to send thank-you letters.

  • It reassures donors that it was a good idea to send a contribution.
  • It welcomes them to your "family"
  • It lets them know that they have joined with other supporters and it has an impact on your work.
  • It gives them a reason to continue to support your organization.

Many direct mail pros argue that a thank-you is the best time to solicit another contribution. If you're sending the thank-you for a membership gift or giving club, a small flyer about all the levels of giving could encourage a donor to upgrade to a different level based on the incentives they would receive.

At the very least your Planned / Deferred Giving materials should be included so that the donor is aware of other ways to give. 

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Not For Profit Printing.com provides discounted printing to nonprofit organizations. Discounted products include remittance envelopes, rsvp cards, postcards, flyers, carbonless forms, business cards, rack cards and other printed products nonprofits need. Not For Profit Printing .com, a Three Leaves, LLC Printing and Design Company, assumes no liability for the opinions expressed here and makes no guarantees for the companies, fundraising tips, or resources offered through this site. We strive to refer reputable companies that promote fair practices. No portion of this website may be reproduced or copied in any manner without prior consent.